My boyfriend and I had a busy schedule last February, so much so that we had to postpone our Valentine date to the first week of March.
I booked two tickets from Suncruise Travel Agency, for their Manila Bay Cruise back in January.
I had a confusing and unpleasant time dealing with their booking officer, I asked what was the best time to watch the Fourth Mall of Asia, Pyromusical Show from the bay, 6PM or 8PM? The woman said we can either book on a Friday or Saturday and it would be best to join the 6PM sailing.
Before I bought tickets, I wanted to be sure, so I called other travel agencies who were offering the same deal, P550 per person, for an hour and fifteen minute cruise by the Manila Bay. The ticket included a set dinner.
The consensus was, better get the 8PM sailing, and the Pyromusical Shows were only held every Saturday, starting from February 16th, to March 23rd.
Fast forward to February, my sister, who was even more of a travelbug than I was, attended the SMX Travel Expo.She asked me via text if I wanted to join her in going to Corregidor Island. After a few seconds, I said yes.I asked her if it's the same travel agency that's offering the Manila Bay Tours and asked her to book two tickets for me.We booked tickets to Corregidor and was glad to find out that they also gave us two complimentary tickets for the Manila Bay Cruise!
I called their booking office a few days before March. It was the same confused reservation officer I spoke with! After getting our name, contact number, and address, she asked where I bought the tickets.I explained that they were free when we bought tickets for their Corregidor Tour.I mentally said to my self, "Uh-oh, her she goes, again!"...True enough, she said "Uh, Ma'am, hanggang March 1 lang po pwede yung tickets na yan, " I overheard someone correct her "Booking starts on March 1." She then stammered, "Uh, Ma'am, I have your number naman, tawagan ko na lang ikaw." That was around after 3PM. I waited for a callback that never came.
I was really irritated, I didn't bother calling back but sent an email stated on their website, instead.Soon enough, I received a reply, apologizing for the way their employee handled the situation. I got the confirmation that my boyfriend and I had reserved slots for the 8PM sailing of their boat for Saturday, March Third.But I was told via email that we had to pay P100 extra per person.I sent them another email, I asked if the fee was for the fuel surcharge.They replied and explained it was for the meal.I asked again, I thought the ticket included dinner.I got another reply.They explained that since my chosen date was on a weekend, they only serve a buffet dinner.I sent them another email stating how confusing and troublesome it is dealing with them, now we are told we had to pay extra P100 for a buffet meal that was not in the terms of service printed on the ticket.
That Saturday morning, I received a phone call from one of their employees. The girl, named Ambell was really pleasant and seemed the only one who knew what she was talking about.Once more, she apologized in behalf of her bungling co-workers, she said the extra P100 was only optional.The ticket, indeed included a set meal, but if we wanted to upgrade to a buffet, eat-all-you-can meal, and occupy the upper deck, we can pay the extra P100. The other employee who was corresponding with me via email did not state that, I said.
Ambell, profusely apologized and aside from that, we were also upgraded to the upper deck, and we were also given access to the buffet meal at no extra cost.
My boyfriend was able to avoid the horrendous traffic along Roxas Boulevard by passing through the side-streets of Malate. We arrived at 7:20 PM and found an available parking slot at the side of The Folk Arts Theater.The guard at the parking lot should brush up on his customer service skills.
We finally boarded MV Spirit of Manila at quarter to eight, the airconditioned lower deck was almost full, there was even a guy with a bouquet of flowers for his girfriend. We were glad we occupied the upper deck, because we enjoyed the cool sea breeze more.The first batch of fireworks were being lit and I thought we'd miss the fireworks show since we were still in the pier.
We finally left our berth and cruised leisurely by the bay.The Mall of Asia grounds, including the MOA Eye (the huge ferris wheel) looked really nice, with all its lights.
We took lots of pictures. Finally, the crew announced that dinner was served.We looked at the limited choices, rice, pancit bihon with squid balls and a few veggies, fried chicken in a red sauce, pork in a creamy sauce, fish fillet that didn't taste very fresh and almond jelly with one piece of lychee served in ramekins for dessert.The chicken was the most palatable.The rest, I think a carinderia would serve better tasting fare.We were asked to go back for seconds but we didn't bother.They should get a better cook or switch to a better caterer.Service water was available.Drinks were not included, canned softdrinks and bottled iced-tea were available for P50.
At around 9PM, we heard the first boom...It was the second set of the Pyromusical Show!
The clear skies lit up with the magnificent fireworks show.
I found out later, that the first set was by the United Kingdom, the ones we witnessed were by Korea.
After all the hassle with the travel agency and the unremarkable food, the spectacular fireworks show and the soothing Manila Bay Cruise was well worth it.
I saw a deal offered on Metrodeal for a Manila Bay cruise at fifty percent ((regular price is P650) by Prestige Tours.The ad also boasted they've won rave reviews for their sumptuous buffet (not sure if they really taste better, but the food was better arranged and the array was more diverse.) The fine-print stated: Booking date starts in April 1st.
I'll check customer reviews first before I buy tickets, next time.
Friday, March 8, 2013
Thursday, March 7, 2013
Falling in Love with El Nido
I've been to Palawan several times because my sister-in-law and favorite niece live near Puerto Princesa, but I only had a chance to visit El Nido last year, in August.
My sister and I booked a room in The Ipil Lodge, a new hotel which was a few minutes walk away from the Puerto Princesa Airport.
The rates were reasonable, the common areas were well appointed with modern wood and Pinoy-themed decor and furniture. The rooms were spacious and clean and it also has a restaurant.The rooftop bar and restaurant were still under construction so we had our meals in the ground-floor restaurant. The meals could have come in bigger proportions but taste was above average.Service was a bit slow, we asked for vinegar for our tapsilog and longsilog breakfast which took about twenty minutes to arrive, (enough time to finish the entire meal). The waiter apologized and said the kitchen was located on the top floor. The manager should have anticipated this and should have served the condiments together with the food.
We spent two days in Puerto Princesa, so we can attend my niece's Fifth Birthday Party at Jollibee, Puerto Princesa.
We bought souvenirs like cultured and south sea pearls, sarongs, keychains and t-shirts from the tourist shops in Magsaysay Avenue and pasalubong like fried and roasted cashew nuts, cashew tarts, lamayo fish marinated in vinegar and garlic, low-salt danggit and spicy dilis, among others.
Back in Ipil, we booked our El Nido Tour with their hotel staff. We booked a room in their El Nido branch, for three days.We paid P800 each way for an aircon-van rental.We went on the 5AM trip and asked the Ipil Puerto Princesa branch to prepare our breakfast to go, to be ready at 5AM.
The van arrived just before 5AM to fetch us but after several requests from the receptionist and the kitchen staff, we were told that they were not informed to pack our breakfast, which was very irksome. We were disappointed with the staff's short-lived efficiency.
The trip to El Nido took more than five hours because we had to pick up several passengers along the way, also from hotels and inns, and the van terminal near Sabang. (The port where boats going to the Underground River were moored. I heard of stories from irate tourists who booked months ahead, only to be told by their travel agency that they were not able to secure permits for the Underground River Tour. It's a good thing, we already visited the Seventh Wonder two years before, when fewer foreign and local tourists were lining up to see it.)
We arrived in El Nido before 11 am, we asked the Ipil staff that the breakfast which was included with our room rates weren't prepared by their Puerto Princesa counterparts, their staff was good enough to acknowledge our request to have the breakfast there instead at no extra cost.
This is the view from the El Nido, Ipil Lodge's rooftop restaurant called 360 degrees, which as the name implies, gives one a 360 degree view of what the enchanting place has to offer.
One will enjoy the breeze and the breath-taking views of the sea, and the limestone cliffs where the expensive Balinsasayaw birds-nests are gathered (thus the name of the dish, Nido Soup.) Too bad the restaurants and the cafes in this small seaside town do not serve the soup.
After lunch, we went on a thirty-minute boat ride around the beautiful islets off El Nido. We spent several hours in a private beach owned by Ipil, it was eponymously named Ipil Island. We had a delicious lunch prepared by the hotel staff, made up of rice,grilled meat, freshly-caught fish, fresh vegetable salad, and a vegetable dish (they always served cucumbers wherever we went, so I guess the veggie was abundant here) We shared the boat with a couple from Germany, college students who were in their school break. The girl was half-Pinay, her boyfriend was of Polish descent. She said she spent her childhood years in Bicol and other Philippine islands when she was on holiday with her Bicolana mom and German dad.
At Ipil Island. |
They have a Pawikan or Sea-Turtle sanctuary here and we had a chance to hold some of the hatchlings.
With baby sea-turtles. |
We drank buco juice straight from the tree, we intended to go snorkeling after lunch but we dozed off on our sun-loungers under the palm trees, and were only woken up by our guide, when he told us we had a few more minutes before the boat that will take us back to the main land will arrive. I guess we were too tired after the five-hour roadtrip.
At the El Nido Art Cafe |
They also had free wifi and the Caucasian owners who also served some of the food made their guests feel at home. We just had to taste the yummy looking cakes in their showcase.We were really pleased!
That time, El Nido has a power outage scheduled every 6AM-2PM, so the town comes alive after 2PM, where most shops open.
One can have a massage for P150 per hour in one of the many improvised massage spas, side by side the sari-sari stores. The set up was, there were several narrow papag or bamboo beds with thin matresses, each covered by curtains and the local womensfolk would give one a choice of thai, swedish or hilot massage.We preferred to have ours in our room which costed more.
JECA members and my sis, on the boat to the dive spot. |
About to go under. |
Fish feeding: "Here, fishy, fishy!" |
The next day was spent snorkeling and scuba diving.We shared the boat with nice Japanese women, fresh grads who spent months in the Philippines doing volunteer work in depressed areas of the city and poor communities in the provinces.
While the good weather held, we spent the next day island hopping.Miniloc, Helicopter, Simiso Islands provided us a great time taking photos, kayaking, snorkeling and swimming.Resting after lunch, at Commando Island. |
At the mouth of Big Lagoon. |
Look closely and look for the Sea Turtle. |
Sipping Coconut Juice at Miniloc Island. |
There's a sea snake! |
Kayaking near the beach. |
The long stretch of white sand on Miniloc Island, hurry, visit it before the Shangrila Group of Hotels build one of their resorts here. |
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